Attention Office Managers & Controllers!

In an effort to streamline your check ordering process, Auto/Mate by Solera is introducing changes to the historic workflow, effective January 1, 2024. All check orders can now be placed with your dedicated Account Manager via email or phone request. Fax orders will no longer be accepted.

If your Account Manager is unavailable, you are welcome to submit your check order to automatesgm@solera.com. When your check order is placed and received, you will receive an electronic agreement that requires an authorized signer to complete. This will be your confirmation that the order was successfully placed. After the agreement is signed, you can expect the check order amount to be included in your next billing cycle. Depending on the date the order is placed, it may take at least 2 billing cycles for check order invoice to reflect on your account. Checks are ordered as needed as a one-time fee; they are not a reoccurring charge based on usage.

If you do not have the check re-order form, your prior order number or need to make changes, you can still place an order with your Account Manager, please note all changes required.