Messages

***ATTENTION Sales & Finance***

If you are experiencing a white screen issue in the S&F module, please follow the steps below to resolve it:

  1. Close AutoMate.
  2. Click the Windows Start icon at the bottom of the screen and type Internet.
  3. Open Internet Options.
  4. Click Settings.
  5. Select Every time I visit the webpage, then click Apply and OK.
  6. Restart AutoMate and access the S&F screen.

*** ATTENTION: Sales & Finance Forms ***

Reynolds and Reynolds will be doing a mandatory update of their all States TPL-UCL-EPS PDF LEASEs on 1/27/26

If you have these PDFs forms on your menu, please note the current revisions will be removed from your menu and the new forms will be added on the morning of 1/27/26. Any form packages will need to be updated to reflect the new revision of the form.

They will also be doing the SFS-UCL-MT-EPS-14-01/26 on 2/2/26 - New pdf will be added to menu, any old MT version will be removed.

Attention Ford Motor Dealerships

We are aware of concerns related to the Ford 99P Labor Operation Codes. Our teams are actively working to resolve this issue before month-end. Upon resolution, we will initiate a data resend to refresh the data in Ford systems.

02/01/2026 UPDATE:  All Ford RO 99P UDB data for ALL Ford dealers has been resent for ROs closed between 01/01/26 and 01/31/26.  Auto/Mate will be doing weekly resends of the 99P UDB data for ALL Ford dealers until the root cause of the issue is resolved.

Hey, did you know?

2026 Holiday Support Hours

Auto/Mate will have limited support hours or will be closed on the following holidays.

Auto/Mate login security - Multi-Factor Authentication (MFA)

ATTENTION: Sales & Finance & Office Managers

Attention Office Managers & Controllers! Check out the new Check Ordering Process.