GM Issues Update 3-4-26: ALL inbound files from GM to Auto/Mate have been recovered and processed.

Most dealerships didn’t choose a “tech stack”—it happened over time. One vendor for CRM. Another for websites. Another for marketing. Another for service. Then spreadsheets, workarounds, and duplicate data entry.

Solera Cloud Platform is built to replace that patchwork with one connected ecosystem for the entire dealership: Sales | Service | Finance | Marketing | Operations | Connected Car.

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We are aware of concerns related to the Ford 99P Labor Operation Codes. Our teams are actively working to resolve this issue before month-end. Upon resolution, we will initiate a data resend to refresh the data in Ford systems.

03/01/2026 Update: All Ford RO 99P UDB data for ALL ford Dealers has been resent for ROs closed between 2/1-2/28. If there are any data concern for this period, please contact Auto/Mate Fixed Operations Support. Auto/Mate will be doing weekly resends of the 99P UDB data for ALL Ford dealers until the root cause of the issue is resolved.