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MFA URL

Important Notice: Upcoming Change to MFA URLs

Dear Valued Customers,

We want to inform you about an upcoming change to our Multi-Factor Authentication (MFA) service. The URL we use will be updated to enhance performance and reliability.

New URL: https://fde-nonceapi-b2b-prd-na-gkf3gmc8amfbckcy.a01.azurefd.net

Previous: https://solerab2c-nonceapi-b2b-azurefd.net

Please ensure that your dealership's IT team updates their proxy/firewall settings to allow communication with the new URL. We recommend making this change by "02/25/2025" to avoid any service interruptions.

The old URL will be retired on February 28, 2025, so please make this transition as soon as possible.

Thank you for your cooperation!

2025 Financial Statement Updates - January 27, 2025
*** ATTENTION: Sales & Finance Forms ***

Reynolds and Reynolds will be doing a mandatory update of their TX LAW 553 Retail Contracts on 3/3/25. If you have these PDFs forms on your menu, please note the current revisions will be removed from your menu and the new forms will be added on the morning of 3/3/25. Any form packages will need to be updated to reflect the new revision of the form.

** ATTENTION: New Customer Portal to Create & Manage Support Cases **

Packaged in the next Update you receive will be a link to login to our NEW Customer Portal. This link will be in the drop-down when you click on the (Help icon) in the upper right corner of your Auto/Mate session. Once Activated this will allow you to submit & manage cases in Salesforce as well as view cases submitted by others at the Dealership. You will also gain access to our Knowledge Base of articles to learn how to resolve many common questions. 

To request access to this Portal, please submit a ticket by selecting the question mark for “Help” in the upper right corner of your Auto/Mate session, then “Contact Support”, or email automatesupport@solera.com.

Click here for the user guide.

Hey, did you know?

Accounts Payable, and Payroll End-of-Year Webinars

Auto/Mate login security - Multi-Factor Authentication (MFA)

ATTENTION: Sales & Finance & Office Managers

Attention Office Managers & Controllers! Check out the new Check Ordering Process.